The Service is predominantly meant for individuals who are eighteen years of age and older; however, students who are at least thirteen years old may access and use the Service with the consent, supervision, and involvement of a parent or legal guardian for strictly non-commercial, academic and research purposes. The Service may use mechanisms to prevent the registration and use of the Service by individuals under the age of thirteen.

ISID will never knowingly request or collect personal information from any child under the age of thirteen. If you are under thirteen years old, please do not provide your information on our Service. Upon notification that a child under thirteen years of age has provided us with personally identifiable information, or that a child above thirteen years of age has provided us with personally identifiable information without the consent of a parent or legal guardian, we will delete said child’s personally identifiable information from our records. If you believe we might have any information from a child, or if you are a parent or legal guardian who has not consented to your child’s use of the Service, please contact us.

There are a number of different reasons for which ISID collects and processes your personal data. When we collect your personal data, we will explain why we are collecting the information from you. We will also always make it clear which data it is necessary for you to provide and which is optional.

Personal Information You Give to Us

ISID will collect personal information from you directly when you interact with our Service, contact us, create an account, subscribe, sign up to receive offers or emails from us, attend or present at our events, share abstracts with us, or order or purchase our products, as discussed in greater detail below.

Information We Obtain Indirectly or Automatically

We may also collect certain information about you automatically through our use of cookies and similar technologies. We may combine this with data that we already have collected about you. Such collected data could include contact details (such as email address) and previous purchase history or interests.

As discussed in greater detail below, ISID collects the following categories of personal information: (1) contact information, including your name, email address, occupation, telephone number, and salutation; (2) demographic information, such as your age, gender, nationality, and place and date of birth; (3) professional information, including your employer information (i.e., name, city, type of workplace, department, and country location), area of expertise, job level and type, and abstract information, such as budget and letter of reference, project description, research plan, and information used to prove your age or identity; (4) event presenter/attendee information, including photographs, video or audio recordings, attendee evaluations, and event participation information; (5) authentication information, such as username and password; (6) comments, reviews, and suggestions; (7) personal preferences including product preferences, online preferences, and interests; (8) online behavior information including online activity, preferences, and time spent viewing features; and (9) device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, general geolocation, information about how and when you use our Service and other technical information.

a. Membership

When you become an ISID member, we collect information about you, including but not limited to, your name and email address. We ask members to voluntarily provide additional information in their membership profile, such as their occupation, mobile phone number, and their employer’s name, city, and country location. Members may ask us to change, add, or remove personal information that we have collected from them at any time by emailing us at [email protected].

We process your personal information for membership administration; to deliver member benefits to you; and to inform you of ISID-related events, content, and other benefits or opportunities associated with your ISID membership. ISID may also use this information to help ISID understand our members’ needs and interests and to better tailor our products and services to meet them. To offer you the best possible membership experience and to inform our business decisions, we’ll combine and analyze data captured from across the ISID and data from publicly-available lists we have.

We process members’ personal information for the performance of our contract with such members or to take steps at a member’s request before entering into a contract with said member.

b. Events and Conferences

ISID hosts events throughout the year. These include in-person or hybrid conferences like the International Congress on Infectious Diseases as well as live web conferences and pre-recorded webcasts and podcasts, which may display information such as participants’ names, country of residence, institutional affiliation, and degree  (collectively “events”).

If you register for one of our events, we will note that you have attended the event. We will also collect your name and contact information; information on your area of expertise; area of work; type of workplace; job level; if you are an early career investigator; and if you have submitted an abstract, which we will store in our database(s) and use to provide you with information and services associated with the event. We process this information to fulfill the order you have made to receive the event services. There are also a number of optional fields on the event registration form that you may choose to provide, which include your department; U.S. state, if applicable; mobile phone; email address; and social media handles.

If you are a presenter at one of our events, we will collect information about you including your name, employer and contact information, abstract information, and photograph, and we may also collect information provided by event attendees who evaluated your performance as a presenter. We may also make and store a recording of your voice and likeness in certain instances and keep a record of your participation in ISID events as an attendee or presenter. Information about your participation in events may be used to provide you with certain services (such as, for example, keeping track of your continuing education credits, or to tell you about other events and publications). We collect, store, and process the foregoing information for our legitimate interests or those of a third party; for example, we process information to organize events and understand user needs and interests to better tailor our products and services to meet such needs.

In association with attending one or more of our conferences, you may have the option to download the “ISID Events App” or a similar application to help you navigate the conference and plan your schedule. The ISID Events App may require the device identifier associated with your device but does not collect or use any other personal data.

Some of our events are sponsored. ISID may provide an attendee list to co-organizers of our events. If you do not wish to receive information from us, from sponsors, or exhibitors, you can express your preferences when you register for events or you may contact the ISID directly at [email protected]. We give attendees a choice not to share personal information or receive marketing messages from sponsors and/or exhibitors or from the ISID.

c. Publications, Newsletters and Website

In addition to the Journals, ISID offers a large number of publications for our users which promote ISID, its services, and may also include information on other organizations and link to news outlets or publications from government websites. In addition to producing original content, ISID also subscribes to news feeds and blogs produced by others, which we often link to from our website. This means you may find yourself on the ISID website or reading an email from the ISID publications team and we will offer you a link to another organization’s website where you will find content that we find relevant and useful to you. At these times, you will be leaving the ISID website. The ISID is not responsible or liable for content provided by these third-party websites or personal information they may happen to gather from you.

To receive ISID newsletters by email, you will need to sign up to receive such newsletters and provide us with at least your first name and last name, an email address, and the country in which you live. The ISID does not share this information with any third party other than to store the information in our cloud-hosted databases. We process your personal information for the performance of our contract with you and to fulfill your request to receive our publications. You may at your own option choose to subscribe to ISID news and updates which may be considered direct marketing.

We will use your personal data, preferences and details of subscriptions and event registrations to keep you informed by email and online about relevant Society news, events and programs. You are free to opt out of hearing from us by any of these channels at any time. We provide you with these publications for ISID’s and your legitimate interests.

You may manage your ISID subscriptions by subscribing or unsubscribing at any time. Please note that if you have set your browser to block cookies, this may have an impact on your ability to unsubscribe. If you have any difficulties managing your email or other communication preferences with ISID, please contact us at [email protected].

If you subscribe to ProMED-mail, you must provide us with first name, last name, email, country of residence, city, primary occupation, and institution. ISID uses this information to ensure that we are providing relevant information. ISID does not share this information with any third party other than to provide the services. We process your personal information for the performance of our contract with you and to fulfill your request to receive this subscription.

We also conduct surveys and may use your feedback to help improve our services. Participation in surveys is voluntary.

d. Grant Applications, Abstract Submissions

ISID offers grants, conducts competitions and provides opportunities for the presentations of abstracts. In connection with these activities, ISID may collect and processes information such as your name, contact email, affiliation, project description, research plan, curriculum vitae, budget and letter of reference, and a copy of your passport, which may include sensitive personal information such as your place of birth, nationality, and racial or ethnic origin, to prove your age or identity. We may also collect bank information in order to transfer any awarded grants to you, but we do not otherwise collect any financial information in combination with any security or access code, password, or other credentials that may be required to access such information and will never request such codes, passwords, or credentials from you.

We collect, store and process your personal information for our legitimate interest in running competitions and your legitimate interest in presenting your abstract.

e. ProMED “Submit Info” Button

ISID collects information you voluntarily submit regarding infectious disease outbreaks and other global events and occurrences, including but not limited to chemical exposures and non-infectious disease outbreaks, to ProMED.

ISID collects your name, email, your description of the information, and your privacy preferences. Your affiliation is optional, and you may choose whether you want to be quoted and whether you want the information you submit to us attributed to you. ISID uses this information to provide you with regular posts from ProMED-mail and emails and to analyze reports of infectious disease outbreaks. We rely on a legitimate interest basis for collecting, storing and processing this information.

You may also choose to purchase goods or services from ISID or make a donation to ISID. We use a third-party, PCI/DSS-compliant payment processing service to collect payment information, such as a valid credit card number, type, expiration date or other financial information, to process payments for customer transactions. This information is required to be submitted as part of our checkout process. We do not have access to, and do not process or store, any of this financial information; it is submitted directly to our third-party payment processor which uses the information to process your payment.

Unless you are a job applicant, employee, owner, director, officer, or contractor of ISID, or as otherwise stated in a separate agreement or this Policy, ISID does not collect sensitive personal information such as your driver’s license, state identification card, or social security number; your account login, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; your religious or philosophical beliefs, or union membership; the contents of your mail, email and text messages, unless we are the intended recipient of the communication; your genetic data; your biometric information for the purpose of uniquely identifying you; and personal information collected and analyzed concerning your sex life or sexual orientation. We ask that you neither send nor disclose this information to us.

As discussed above, we only process certain sensitive personal information from you if you consent to the processing of such information and are applying to receive a grant from ISID. Otherwise, such sensitive personal information is not processed for the purpose of inferring characteristics about any individual, user, or consumer; is only used to provide grants as reasonably expected by you; and is only disclosed with your consent except as needed to effectuate the purpose for which it was collected. We do not otherwise sell, rent, trade, lease, or profit from any sensitive personal information, and we ask that you not send nor disclose any other sensitive personal information to us that is not necessary for the purpose of applying for a grant.

ISID only collects and processes the minimum amount of personal information from you that is necessary to the purposes of our information processing activities and retains such information only if required to fulfill such purposes, unless otherwise required by law. At the end of the retention period, your data will either be deleted completely or anonymized so that it can be used in a non-identifiable way for statistical analysis and strategic planning. Your personal data is stored by ISID on its servers located in the United States. ISID retains data for the duration of the customer’s or member’s business relationship with the ISID and for a period of time thereafter to allow members to recover accounts if they decide to renew, to analyze the data for ISID’s own operations, and for historical and archiving purposes associated with ISID’s history as a membership association. For example, we may retain information regarding previous grants and grant recipients to maintain a historical account and record of the research that ISID has funded. For more information on where and how long your personal data is stored, please contact [email protected].

Our information processing activities include conducting our business, processing orders, personalizing your experience on our website, marketing, customer communications and support, user verification, payment processing, quality management services, Service maintenance and improvements, and complying with legal requirements. We conduct such processing operations to perform the contract that you have with us, or to take steps at your request before entering into a contract, and for our legitimate interests or those of a third-party. A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.

Where applicable, if ISID intends to further process your personal information for a purpose other than that for which the personal information was initially collected, ISID shall, prior to such processing, provide you with any relevant information on such additional purpose, and, to the extent required by applicable law, obtain your consent for this. To the extent you provide consent to ISID for any purpose, you may withdraw such consent at any time by contacting us at [email protected].

The table below summarizes the foregoing information and describes the relevant categories of personal information that we process, the reasons why we use this information, how we process the information, and our lawful bases for processing the information:

Why We Process Your Information	How We Process Your Information	Our Lawful Bases for Processing	Relevant Categories of Personal Information
To conduct our business, such as by providing features through the Service	To provide services and benefits to you, including but not limited to, by conducting, organizing, and informing you about events and conferences; To share information about infectious diseases with you; To provide you with grants and the opportunity to present your abstract and participate in competitions	You have consented to our processing of your personal information, i.e., to receive grants from us; For the performance of our contract with you or to take steps at your request before entering into a contract; For our legitimate interests or those of a third party	Contact information, including your name, email address, occupation, telephone number, and salutation; Demographic information, such as your age, gender, nationality, and place and date of birth; Professional information, including your employer information (i.e., name, city, type of workplace, department, and country location), area of expertise, job level and type, and abstract information, such as budget and letter of reference, project description, research plan, and information used to prove your age or identity (i.e., passport information); and Event presenter/attendee information, including photographs, video or audio recordings, attendee evaluations, and event participation information
To send marketing and advertising materials and deliver relevant content to existing and former customers.	Send informational and promotional emails about your interests, including news, announcements, reminders, and opportunities, when you opt-in to receive such communications	You have consented to our processing of your personal information, i.e., to provide you with informational or promotional material that you are interested in; For our legitimate interests or those of a third party, i.e. to promote our business to existing and former customers	Contact information, including your name, email address, occupation, telephone number, and salutation; Event presenter/attendee information, including attendee evaluations and event participation information; Comments, reviews, and suggestions; and Personal preferences including product preferences, online preferences, and interests
To communicate with you and provide customer support	Address and send communications to you as required by data protection laws, i.e. the U.K. GDPR and E.U. GDPR; Address and send communications to you about changes to our terms or policies or changes to the Service	For our legitimate interests or those of a third party, i.e. to address your questions and concerns about the Service; For the performance of our contract with you or to take steps at your request before entering into a contract; To comply with our legal and regulatory obligations (e.g., Article 6(1)(b), U.K. GDPR and E.U. GDPR)	Contact information, including your name, email address, occupation, telephone number, and salutation; Authentication information, such as username and password
For user verification, to prevent and investigate fraud and other misuses of the Service, to audit and analyze the Service, and to ensure the technical functionality and security of the Service	Require you to log in to our mobile application or website in order to use or access certain features of the Service; Implement security measures, such as multifactor authentication, restrictions that prevent access to the Service in certain countries, and other username or password requirements; Communicate with you regarding disruptions or maintenance being performed on the Service or to verify your eligibility for certain subscriptions that may be available on the Service	For our legitimate interests or those of a third party, i.e. to minimize fraud that could be damaging for us and for you and to preserve the integrity of our confidential or proprietary information; For the performance of our contract with you or to take steps at your request before entering into a contract; To comply with our legal and regulatory obligations (e.g., Recital 64, U.K. GDPR and E.U. GDPR)	Contact information, including your name, email address, occupation, telephone number, and salutation; Authentication information, such as username and password; Online behavior information including online activity, preferences, and time spent viewing features; and Device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, general geolocation, information about how and when you use our Service and other technical information
Quality management services to operate, manage, develop, administer, and improve the Service and your experience on the Service	Conduct online research surveys for market research and measurement purposes, including to measure the effectiveness of content, advertising, or programs	For our legitimate interests or those of a third party, i.e. to be as efficient as we can so we can deliver the best service for you; For the performance of our contract with you or to take steps at your request before entering into a contract	Comments, reviews, and suggestions; Online behavior information including online activity, preferences, and time spent viewing features; and Device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, general geolocation, information about how and when you use our Service and other technical information
To analyze trends and gather broad aggregate demographic information, statistically monitor how many people are using the Service or opening our emails, and research our audience	Engage service providers including AWS, SendGrid, and MailChimp, to analyze these trends and provide us with aggregate but non-identifying information in order to gauge our reach and user engagement	For our legitimate interests or those of a third party, i.e. to be as efficient as we can so we can deliver the best service for you at the best price	Online behavior information including online activity, preferences, and time spent viewing features; and Device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, general geolocation, information about how and when you use our Service and other technical information

ISID does not trade, rent, or sell your personal information to third parties, share your personal information with third parties for cross-context behavioral advertising, or process it for targeted advertising or consumer profiling, and in the preceding twelve months we have not sold or shared any personal information. Except as provided in this Policy, or as otherwise stated at the time personally identifiable data is gathered, we will not provide any personally identifiable information to third parties.

We may share or disclose, and have within the preceding twelve months shared or disclosed, your personal information for the following limited purposes:

• Third Parties Providing Services on Our Behalf. We may share information with vendors, suppliers, and similar third parties (collectively, “Service Providers”) who perform services and functions on our behalf to support our interactions with you. For example, we may share your contact information with the publisher of the Journals or other ISID content to permit these providers to deliver the Journals or content to you. Our Service Providers may also help us facilitate or improve the Service, provide customer support, perform website-related services (e.g., without limitation, maintenance services, database management, web analytics, and improvement of the Service’s features), or assist ISID in analyzing how the Service is used. These Service Providers have access to your personal information only to perform these tasks on ISID’s behalf and do not have the right to use personal information we share with them beyond what is necessary to assist us. Additionally, these Service Providers must adhere to confidentiality, security, and legal obligations in a way that is consistent with this Policy and any applicable law.
• Aggregate Information. We may also share non-identifying information, such as aggregate statistics or usage information, with third parties in order to demonstrate how ISID is used, spot industry trends, or provide marketing materials for ISID. Any aggregated information shared in this way will not contain any personally identifiable information, and ISID is not limited in its use of aggregate information that does not permit direct association with any specific individual, such as the number of users of our services and the geographic distribution of our users.
• Your Consent to Have Your Personal Information Shared. ISID may share personal information with third parties when we have your consent to do so, such as in connection with ISID-hosted and ISID co-sponsored conferences as described above. If you agree to have your personal information shared with a third party, your personal information will be disclosed to the third party and will be subject to the privacy policy and business practices of that third party. To the extent that we obtain your consent to process your personal information, you may withdraw this consent at any time by emailing us at: [email protected].

While we have not shared or disclosed your personal information for the reasons listed below within the last twelve months, we may also share or disclose your personal information for the following purposes:

• Legal Disclosure. ISID cooperates with government and law enforcement officials and private parties to enforce and comply with the law. Accordingly, we may disclose any information about you to government or law enforcement officials or private parties as ISID, in its sole discretion, believes necessary or appropriate to enforce an agreement we have with you, to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of ISID, a user of the Service, or a third party, to protect the safety of the public or any person, to take emergency action, or to prevent or stop activity ISID considers to be or to have the potential to be, illegal, unethical, or legally actionable. In addition, ISID may disclose information about you to counter or prevent any malicious access or use of the Service or to prevent harm or loss to any user of the Service.
• Transfer in the Event of Sale or Change of Control. ISID may provide your personal information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of ISID’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information maintained by the Service is among the assets transferred. In such a case, unless prohibited by applicable law, your information would remain subject to the privacy policy applicable at the time of such transfer, unless you discontinue use of our Service.

This website uses cookies. We use cookies to provide enhanced functionality on the site, aggregate traffic data and evaluate the effectiveness of our marketing campaigns.

Cookies are pieces of data that a website transfers to a user’s hard drive for record-keeping purposes. Web beacons are transparent pixel images that are used in collecting information about website usage, e-mail response and tracking. The website uses cookies to provide enhanced functionality on the site (e.g., user ID and password prompts, and conference registration) and aggregate traffic data (e.g., what pages are the most popular). These cookies may be delivered in a first-party or third-party context. ISID may also use cookies in association with e-mails delivered by ISID. Our website also captures limited information (user-agent; HTTP referrer; last URL requested by the user; client-side and server-side clickstream) about visits to our website; we may use this information to analyze general traffic patterns and to perform routine system maintenance.

You have many choices with regards to the management of cookies on your computer. All major browsers allow you to block or delete cookies from your system. To learn more about your ability to manage cookies, please consult the privacy features in your browser. Remember, however, that blocking or deleting cookies may limit your ability to access some or all of the features and services of the website.

We use this information to evaluate the effectiveness of our marketing campaigns and other analytics purposes regarding use of the Services. You may set your browser to block these cookies or change your preferences below.

Necessary (24)

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

While we do not currently sell or share personal information, we do recognize do-not-track and opt-out preference signals, such as the Global Privacy Control, on browsers, browser extensions, or devices that support such a signal. Such signals will be automatically linked to your browser or device identifier, and we will process them as a valid, automatic request to opt-out of the sale and sharing of your personal information in the event personal information is ever shared or sold.

If you would like more information about who we share our data with and why, please contact us at [email protected].

Our Service may contain links to other websites owned and operated by third parties, including without limitation social media websites, we think you might be interested in (each a “Linked Site”). When you click on a link to a Linked Site, you will leave our Service and go to that Linked Site, and another entity may collect personal information or anonymous data from you. We have no control over, do not review, and cannot be responsible for, these Linked Sites or their content. Please be aware that the terms of this Policy do not apply to these Linked Sites or their content, or to any collection of your personal information by third parties through the Linked Sites. ISID is not responsible for the privacy practices or the content of such Linked Sites. Please be aware of where you are at all times. ISID expressly disclaims any liability that may arise from your use or provision of any of your information whatsoever to Linked Sites. You understand and agree that by clicking on a link to a Linked Site that you have left our Service.

Some features of the Service may now or in the future allow you to provide content, such as written comments or reviews, to be published or displayed on public areas of the Service (“User Contributions”). Be careful about giving out information in public areas of the Service. The information you share in public areas may be viewed by any user of the Service. We cannot control the actions of other users of the Service with whom you may choose to share your User Contributions.

If you give ISID your contact information over this website, and you wish to have your name and contact information removed from ISID’s database, please send us an email to [email protected], and we will remove your name and contact information from where possible. Additionally, when you register, subscribe, create an account, sign up to receive offers or emails from us, or otherwise communicate with us through our Service, you may “opt out” of receiving future communications from us for direct marketing purposes by indicating that you decline such communications. You may choose to stop receiving communications from us by following the unsubscribe instructions included in such communications or contacting us at [email protected].

You can also manage or cancel your ProMED mailing list subscriptions by logging into your ProMED account and clicking on "Settings" under your profile.

We reserve the right to change or modify this Policy or our Service at any time, and any changes are effective upon being posted unless we advise otherwise. If we make any material changes to this Policy, we may notify you by email or post a notice on the Service before the change becomes effective.

We encourage you to frequently review this website for the latest information on our privacy practices. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. You are bound by any changes to our Privacy Policy when you use the Service after such changes have been first posted. If you do not accept the terms of our Privacy Policy, we ask that you do not register with us and that you do not use our Service. Please exit the ISID Service immediately if you do not agree to the terms of this Privacy Policy.

If you choose to provide us with your personal information, you understand that we are transferring it to ISID’s locations and systems in the United States or to the locations and systems of ISID’s service providers around the world. ISID uses reasonable security measures to protect the loss, misuse, and alteration of the information under its control. Such measures may change from time to time, depending on industry standards and perceived security risks.

However, despite such security measures, ISID cannot guarantee the security of your information and disclaims liability for loss, misuse, and alteration of your information under its control to the maximum extent permitted under applicable law. By using the Service, you agree to assume any security risk related to personal information. You should report any security violations to us by sending an email to [email protected].

The security of your ISID account relies on your protection of your user profile information. You are responsible for maintaining the security of your user profile information, including your password and for all activities that occur under your account. You may not share your password with anyone. We will never ask you to send your password or other sensitive information to us in an email. Any email or other communication purporting to be from one of our websites requesting your password or asking you to provide sensitive account information via email, should be treated as unauthorized and suspicious and should be reported to us immediately by contacting us. If you believe someone else has obtained access to your password, please change it immediately by logging in to your account and report it immediately by contacting us.

ISID is a U.S.-based business and may process, transfer, and store information about users of the Service on servers located in a number of countries, including the United States. As a result, your personal information may be subject to data protection and other laws that may differ from your country of residence. Your personal information may be disclosed in response to inquiries or requests from government authorities or to respond to judicial process in the countries in which we operate. By using the Service, or by providing us with any information, you consent to the collection, processing, maintenance, and transfer of such information in and to the United States and other applicable territories in which the privacy laws may not be as comprehensive as, or equivalent to, those in the country where you reside or are a citizen. Your personal data may be stored or transferred to countries outside of the U.K. and E.U. that may not offer an adequate level of protection, such as the United States. When we store or transfer your personal data outside of the U.K. or E.U., we will do so in accordance with applicable law, and we will ensure a similar degree of protection is afforded to it by implementing appropriate safeguards.

If you would like to submit a Consumer Request, you can contact us at [email protected] or submit a request using this webform. If you choose to submit a Consumer Request, you must provide us with enough information to identify you (e.g., your first and last name, email address, and mailing address) and enough specificity on the requested data. We will only use the information we receive to respond to your request. We will not be able to disclose information if we cannot verify that the person making the Consumer Request is the person about whom we collected information, or someone authorized to act on such person’s behalf. We will verify your request by comparing the information you provide with the information we have on you and, if your request Is submitted by an authorized agent, we will require you to provide signed, written permission for such agent to act on your behalf.

“Personal information” means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. “Personal information” does not include publicly available information.

• Request to Correct. You may correct or update your personal information at any time by logging into your account or by contacting us.
• Request to Access. You may submit a Consumer Request to obtain a copy of or access to the personal information that we have collected on you. 
• Request to Know. You may submit a Consumer Request to receive information about our data collection practices. 
  • Right to Know what Personal Information is being Collected. You may request information on the categories of personal information we have collected about you; the categories of sources from which the personal information is collected; our business or commercial purpose for collecting, selling, or sharing personal information; the categories of third parties to whom we have disclosed personal information, if any; and the specific pieces of personal information it has collected about you. 
  • Right to Know what Personal Information is Sold or Shared and to Whom. You may also request the categories of personal information that we have collected about you; the categories of personal information that we have sold or shared about you and the categories of third parties to whom the personal information was sold or shared, by category or categories of personal information for each category of third parties to whom the personal information was sold or shared, and the categories of personal information that we have disclosed about you for a business purpose and the categories of persons to whom it was disclosed for a business purpose.

Please note that the categories of personal information, sources, and disclosure will not exceed what is contained in this Policy. Additionally, we are not required to retain any information about you if it is only used for a one-time transaction and would not be maintained in the ordinary course of business. We are also not required to reidentify personal information if it is not stored in that manner already, nor is it required to provide the personal information to you more than twice in a twelve-month period.

• Request to Limit the Use of Your Sensitive Personal Information.  Unless we have other specific lawful reasons to use this information (such as in an emergency), we only collect, use, and disclose the sensitive personal information that you provide to us when you consent to such collection, use, and disclosure for purposes of applying for and obtaining a grant from ISID. However, you may request that we limit the use or disclosure of your sensitive personal information. You may make a request to limit by one of the methods described above or by clicking the following link: “Limit the Use of My Sensitive Personal Information.”
• Request to Delete. You may request that we delete personal information it has collected from you. Subject to certain exceptions set out below we will, on receipt of a verifiable Consumer Request, delete your personal information from our records, direct any service providers to do the same, and notify all third parties to whom we have shared your personal information to delete it unless this proves impossible or involves disproportionate effort.
• Please note that we may not delete your personal information if it is necessary to:
  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by the consumer, or reasonably anticipated by the consumer within the context of a business’ ongoing business relationship with the consumer, or otherwise perform a contract between the business and the consumer.
  • Help to ensure security and integrity to the extent the use of the consumer’s personal information is reasonably necessary and proportionate for those purposes.
  • Debug to identify and repair errors that impair existing intended functionality.
  • Exercise free speech, ensure the right of another consumer to exercise that consumer’s right of free speech, or exercise another right provided for by law.
  • Comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code.
  • Engage in public or peer-reviewed scientific, historical, or statistical research that conforms or adheres to all other applicable ethics and privacy laws, when the business’ deletion of the information is likely to render impossible or seriously impair the ability to complete such research, if the consumer has provided informed consent.
  • To enable solely internal uses that are reasonably aligned with the expectations of the consumer based on the consumer’s relationship with the business and compatible with the context in which the consumer provided the information.
  • Comply with a legal obligation.

• Right to Access Information About Automatic Decision-Making. We do not currently engage in automated individual decision-making. However, in the event we ever do so, we will inform you of such change and you may request information about and opt out of such automated decision-making. 
• Right to Data Portability. You may also request that we transfer your personal information to another entity, to the extent such transfer is technically feasible.

We may not, and will not, treat you differently because of your Consumer Request activity. As a result of your Consumer Request activity, we may not and will not deny goods or services to you; charge different rates for goods or services; provide a different level quality of goods or services; or suggest any of the preceding will occur. However, we can and may charge you a different rate, or provide a different level of quality, if the difference is reasonably related to the value provided by your personal information.

We do not sell, rent, or lease your personally identifiable information to third parties. However, if you are a resident of Nevada and would like to submit a request not to sell your personally identifiable information, you may do so by emailing us at [email protected].

Personal information or “personal data” means “any information that is linked or reasonably linkable to an identified or identifiable natural person.” “Personal data” does not include de-identified data or publicly available information.

• Request to Access. You may submit a request to confirm or to obtain a copy of or access to the personal data that we have collected on you including what the data is, how it’s been used, and who it’s been disclosed to. Your personal data may no longer be available because it has been destroyed, erased, or made anonymous in accordance with our data retention policies in which case we will provide you with the reasons why the personal data no longer exists where possible.
• Request to Correct. You may correct or update your personal data at any time by logging into your account or by contacting us. 
• Request to Delete. You may request that we delete the personal data provided by or obtained about you. We will delete your personal data from our records and direct any service providers to do the same unless retention is required by law. 
• Request to Opt-Out. You may submit a request to opt out of the sale of your personal data as well as its processing for targeted advertising or consumer profiling. We do not sell, rent, or lease your personal data to third parties and do not process your personal data for targeted advertising or consumer profiling. 
• Appeal. If we notify you that no action is to be taken in response to your request to access, correct, delete, or opt-out, you may appeal this decision by contacting us within 30 days with the reason why you believe further action should be taken. If you are not satisfied with the result of the appeal, you may contact the Virginia Attorney General or submit a complaint online at https://www.oag.state.va.us/consumer-protection/index.php/file-a-complaint. 
• Withdraw Consent for Your Sensitive Personal Information. Unless we have other specific lawful reasons to use this information (such as in an emergency), we only collect, use, and disclose the sensitive personal information that you provide to us when you consent to such collection, use, and disclosure for purposes of applying for and obtaining a grant from ISID. However, you may request that we limit the use or disclosure of your sensitive personal information. You may make a request to limit by one of the methods described above or by clicking the following link: “Limit the Use of My Sensitive Personal Information.”

If you like to make any of the above requests, you can contact us at [email protected] or submit a request using this webform. If you choose to submit a request, you must provide us with enough information to identify you (e.g., your first and last name, email address, and mailing address) and enough specificity on the requested data. We will only use the information we receive to respond to your request. We will not be able to disclose information or comply with your request if we cannot verify that the person making the request is the person about whom we collected information, or someone authorized to act on such person’s behalf. We will verify your request by comparing the information you provide with the information we have on you and, if your request is submitted by an authorized agent, we will require you to provide signed, written permission for such agent to act on your behalf.

We may not, and will not, treat you differently because of your Consumer Request activity. As a result of your Consumer Request activity, we may not and will not deny goods or services to you; charge different rates for goods or services; provide a different level quality of goods or services; or suggest any of the preceding will occur. However, we can and may offer a different price, rate, level, quality, or selection of goods or services to you.

Personal information or “personal data” means “information that is linked or reasonably linkable to an identified or identifiable individual.” “Personal data” does not include de-identified or publicly available information.

• Request to Access. You may submit a request to confirm or to obtain a copy of or access to the personal data that we have collected on you including what the data is, how it’s been used, and who it’s been disclosed to. Your personal data may no longer be available because it has been destroyed, erased, or made anonymous in accordance with our data retention policies in which case we will provide you with the reasons why the personal data no longer exists where possible.
• Request to Correct. You may correct or update your personal data at any time by logging into your account or by contacting us.
• Request to Delete. You may request that we delete the personal data it has collected on you. We will delete your personal data from our records and direct any service providers to do the same unless retention is required by law. 
• Request to Opt-Out. You may submit a request to opt out of the sale of your personal data as well as its processing for targeted advertising or consumer profiling. We do not sell, rent, or lease your personal data to third parties and do not process your personal data for targeted advertising or consumer profiling. 
• Right to Data Portability. You may also request that we transfer your personal information to you or another entity, to the extent such transfer is technically feasible.
• Appeal. If we notify you that no action is to be taken in response to your request to access, correct, delete, or opt-out, you may appeal this decision by contacting us within 30 days with the reason why you believe further action should be taken. If you are not satisfied with the result of the appeal, you may contact the Colorado Attorney General. 
• Withdraw Consent for Your Sensitive Personal Information. Unless we have other specific lawful reasons to use this information (such as in an emergency), we only collect, use, and disclose the sensitive personal information that you provide to us when you consent to such collection, use, and disclosure for purposes of applying for and obtaining a grant from ISID. However, you may request that we limit the use or disclosure of your sensitive personal information. You may make a request to limit by one of the methods described above or by clicking the following link: “Limit the Use of My Sensitive Personal Information.”

If you like to make any of the above requests, you can contact us at [email protected] or submit a request using this webform. If you choose to submit a request, you must provide us with enough information to identify you (e.g., your first and last name, email address, and mailing address) and enough specificity on the requested data. We will only use the information we receive to respond to your request. We will not be able to disclose information or comply with your request if we cannot verify that the person making the request is the person about whom we collected information, or someone authorized to act on such person’s behalf. We will verify your request by comparing the information you provide with the information we have on you and, if your request is submitted by an authorized agent, we will require you to provide signed, written permission for such agent to act on your behalf.

We may not, and will not, treat you differently because of your Consumer Request activity. As a result of your Consumer Request activity, we may not and will not deny goods or services to you; charge different rates for goods or services; provide a different level quality of goods or services; or suggest any of the preceding will occur. However, we can and may offer a different price, rate, level, quality, or selection of goods or services to you.

Personal information or “personal data” means “information that is linked or reasonably linkable to an identified or identifiable individual.” “Personal data” does not include de-identified or publicly available information.

• Request to Access. You may submit a request to confirm or to obtain a copy of or access to the personal data that we have collected on you including what the data is, how it’s been used, and who it’s been disclosed to. Your personal data may no longer be available because it has been destroyed, erased, or made anonymous in accordance with our data retention policies in which case we will provide you with the reasons why the personal data no longer exists where possible.
• Request to Correct. You may correct or update your personal data at any time by logging into your account or by contacting us.
• Request to Delete. You may request that we delete the personal data it has collected on you. We will delete your personal data from our records and direct any service providers to do the same unless retention is required by law
• Right to Data Portability. You may also request that we transfer your personal information to you or another entity, to the extent such transfer is technically feasible.
• Request to Opt-Out. You may submit a request to opt out of the sale of your personal data as well as its processing for targeted advertising or consumer profiling. We do not sell, rent, or lease your personal data to third parties and do not process your personal data for targeted advertising or consumer profiling. 
• Appeal. If we notify you that no action is to be taken in response to your request to access, correct, delete, or opt-out, you may appeal this decision by contacting us within 30 days with the reason why you believe further action should be taken. If you are not satisfied with the result of the appeal, you may contact the Connecticut Attorney General or submit a complaint online at https://portal.ct.gov/AG/Common/Complaint-Form-Landing-page.
• Withdraw Consent for Your Sensitive Personal Information. Unless we have other specific lawful reasons to use this information (such as in an emergency), we only collect, use, and disclose the sensitive personal information that you provide to us when you consent to such collection, use, and disclosure for purposes of applying for and obtaining a grant from ISID. However, you may request that we limit the use or disclosure of your sensitive personal information. You may make a request to limit by one of the methods described above or by clicking the following link: “Limit the Use of My Sensitive Personal Information.”

If you like to make any of the above requests, you can contact us at [email protected] or submit a request using this webform. If you choose to submit a request, you must provide us with enough information to identify you (e.g., your first and last name, email address, and mailing address) and enough specificity on the requested data. We will only use the information we receive to respond to your request. We will not be able to disclose information or comply with your request if we cannot verify that the person making the request is the person about whom we collected information, or someone authorized to act on such person’s behalf. We will verify your request by comparing the information you provide with the information we have on you and, if your request is submitted by an authorized agent, we will require you to provide signed, written permission for such agent to act on your behalf.

We may not, and will not, treat you differently because of your Consumer Request activity. As a result of your Consumer Request activity, we may not and will not deny goods or services to you; charge different rates for goods or services; provide a different level quality of goods or services; or suggest any of the preceding will occur. However, we can and may offer a different price, rate, level, quality, or selection of goods or services to you.

Personal information or “personal data” means “information that is linked or reasonably linkable to an identified individual or an identifiable individual.” “Personal data” does not include deidentified data, aggregated data, or publicly available information.

• Request to Access. You may submit a request to confirm or to obtain a copy of or access to the personal data that we have collected on you including what the data is, how it’s been used, and who it’s been disclosed to. Your personal data may no longer be available because it has been destroyed, erased, or made anonymous in accordance with our data retention policies in which case we will provide you with the reasons why the personal data no longer exists where possible.
• Request to Delete. You may request that we delete the personal data that you have provided to us. We will delete your personal data from our records and direct any service providers to do the same unless retention is required by law. 
• Right to Data Portability. You may also request that we transfer your personal information to you or another entity, to the extent such transfer is technically feasible.
• Request to Opt-Out. You may submit a request to opt out of the sale of your personal data as well as its processing for targeted advertising. We do not sell, rent, or lease your personal data to third parties and do not process your personal data for targeted advertising.
• Withdraw Consent for Your Sensitive Personal Information. Unless we have other specific lawful reasons to use this information (such as in an emergency), we only collect, use, and disclose the sensitive personal information that you provide to us when you consent to such collection, use, and disclosure for purposes of applying for and obtaining a grant from ISID. However, you may request that we limit the use or disclosure of your sensitive personal information. You may make a request to limit by one of the methods described above or by clicking the following link: “Limit the Use of My Sensitive Personal Information.”

If you like to make any of the above requests, you can contact us at [email protected] or submit a request using this webform. If you choose to submit a request, you must provide us with enough information to identify you (e.g., your first and last name, email address, and mailing address) and enough specificity on the requested data. If you choose to submit a request, you must provide us with enough information to identify you (e.g., your first and last name, email address, and mailing address) and enough specificity on the requested data. We will only use the information we receive to respond to your request. We will not be able to disclose information or comply with your request if we cannot verify that the person making the request is the person about whom we collected information, or someone authorized to act on such person’s behalf. We will verify your request by comparing the information you provide with the information we have on you and, if your request is submitted by an authorized agent, we will require you to provide signed, written permission for such agent to act on your behalf.

We may not, and will not, treat you differently because of your Consumer Request activity. As a result of your Consumer Request activity, we may not and will not deny goods or services to you; charge different rates for goods or services; provide a different level quality of goods or services; or suggest any of the preceding will occur. However, we can and may offer a different price, rate, level, quality, or selection of goods or services to you.

Personal information or “personal data” means “information that is linked or reasonably linkable to an identified individual or an identifiable individual.” “Personal data” does not include deidentified data, aggregated data, or publicly available information.

• Request to Access. You may submit a request to confirm or to obtain a copy of or access to the personal data that we have collected on you including what the data is, how it’s been used, and who it’s been disclosed to. Your personal data may no longer be available because it has been destroyed, erased, or made anonymous in accordance with our data retention policies in which case we will provide you with the reasons why the personal data no longer exists where possible.
• Request to Delete. You may request that we delete the personal data that you have provided to us. We will delete your personal data from our records and direct any service providers to do the same unless retention is required by law. 
• Request to Opt-Out. You may submit a request to opt out of the sale of your personal data. We do not sell, rent, or lease your personal data to third parties and do not process your personal data for targeted advertising.
• Appeal. If we notify you that no action is to be taken in response to your request to access, delete, or opt-out, you may appeal this decision by contacting us within 30 days with the reason why you believe further action should be taken. If you are not satisfied with the result of the appeal, you may contact the Iowa Attorney General.
• Withdraw Consent for Your Sensitive Personal Information. Unless we have other specific lawful reasons to use this information (such as in an emergency), we only collect, use, and disclose the sensitive personal information that you provide to us when you consent to such collection, use, and disclosure for purposes of applying for and obtaining a grant from ISID. However, you may request that we limit the use or disclosure of your sensitive personal information. You may make a request to limit by one of the methods described above or by clicking the following link: “Limit the Use of My Sensitive Personal Information.”

If you like to make any of the above requests, you can contact us at [email protected] or submit a request using this webform. If you choose to submit a request, you must provide us with enough information to identify you (e.g., your first and last name, email address, and mailing address) and enough specificity on the requested data. If you choose to submit a request, you must provide us with enough information to identify you (e.g., your first and last name, email address, and mailing address) and enough specificity on the requested data. We will only use the information we receive to respond to your request. We will not be able to disclose information or comply with your request if we cannot verify that the person making the request is the person about whom we collected information, or someone authorized to act on such person’s behalf. We will verify your request by comparing the information you provide with the information we have on you and, if your request is submitted by an authorized agent, we will require you to provide signed, written permission for such agent to act on your behalf.

We may not, and will not, treat you differently because of your Consumer Request activity. As a result of your Consumer Request activity, we may not and will not deny goods or services to you; charge different rates for goods or services; provide a different level quality of goods or services; or suggest any of the preceding will occur. However, we can and may offer a different price, rate, level, quality, or selection of goods or services to you.

Personal information or “personal data” means “information that is linked or reasonably linkable to an identified individual or an identifiable individual.” “Personal data” does not include deidentified data, aggregated data, or publicly available information.

• Request to Access. You may submit a request to confirm or to obtain a copy or representative summary of or access to the personal data that we have collected on you including what the data is, how it’s been used, and who it’s been disclosed to. Your personal data may no longer be available because it has been destroyed, erased, or made anonymous in accordance with our data retention policies in which case we will provide you with the reasons why the personal data no longer exists where possible.
• Request to Correct. You may correct or update your personal data at any time by logging into your account or by contacting us.
• Request to Delete. You may request that we delete the personal data that you have provided to us. We will delete your personal data from our records and direct any service providers to do the same unless retention is required by law. 
• Request to Opt-Out. You may submit a request to opt out of the sale of your personal data. We do not sell, rent, or lease your personal data to third parties and do not process your personal data for targeted advertising or consumer profiling.
• Appeal. If we notify you that no action is to be taken in response to your request to access, correct, delete, or opt-out, you may appeal this decision by contacting us within 30 days with the reason why you believe further action should be taken. If you are not satisfied with the result of the appeal, you may contact the Indiana Attorney General.
• Withdraw Consent for Your Sensitive Personal Information. Unless we have other specific lawful reasons to use this information (such as in an emergency), we only collect, use, and disclose the sensitive personal information that you provide to us when you consent to such collection, use, and disclosure for purposes of applying for and obtaining a grant from ISID. However, you may request that we limit the use or disclosure of your sensitive personal information. You may make a request to limit by one of the methods described above or by clicking the following link: “Limit the Use of My Sensitive Personal Information.”

If you like to make any of the above requests, you can contact us at [email protected] or submit a request using this webform. If you choose to submit a request, you must provide us with enough information to identify you (e.g., your first and last name, email address, and mailing address) and enough specificity on the requested data. If you choose to submit a request, you must provide us with enough information to identify you (e.g., your first and last name, email address, and mailing address) and enough specificity on the requested data. We will only use the information we receive to respond to your request. We will not be able to disclose information or comply with your request if we cannot verify that the person making the request is the person about whom we collected information, or someone authorized to act on such person’s behalf. We will verify your request by comparing the information you provide with the information we have on you and, if your request is submitted by an authorized agent, we will require you to provide signed, written permission for such agent to act on your behalf.

We may not, and will not, treat you differently because of your Consumer Request activity. As a result of your Consumer Request activity, we may not and will not deny goods or services to you; charge different rates for goods or services; provide a different level quality of goods or services; or suggest any of the preceding will occur. However, we can and may offer a different price, rate, level, quality, or selection of goods or services to you.

“Personal information” means “information that is linked or reasonably linkable to an identified individual or an identifiable individual.” Personal information does not include deidentified data, aggregated data, or publicly available information.

• Request to Access. You may submit a request to confirm or to obtain a copy of or access to the personal information that we have collected on you including what the information is, how it’s been used, whether it’s been sold, and who it’s been disclosed to. Your personal information may no longer be available because it has been destroyed, erased, or made anonymous in accordance with our data retention policies in which case we will provide you with the reasons why the personal data no longer exists where possible.
• Request to Correct. You may correct or update your personal information at any time by logging into your account or by contacting us.
• Request to Delete. You may request that we delete the personal information that you have provided to us. We will delete your personal information from our records and direct any service providers to do the same unless retention is required by law. 
• Request to Opt-Out. You may submit a request to opt out of the sale of your personal information. We do not sell, rent, or lease your personal data to third parties and do not process your personal information for targeted advertising or consumer profiling.
• Appeal. If we notify you that no action is to be taken in response to your request to access, correct, delete, or opt-out, you may appeal this decision by contacting us within 30 days with the reason why you believe further action should be taken. If you are not satisfied with the result of the appeal, you may contact the Tennessee Attorney General.
• Withdraw Consent for Your Sensitive Personal Information. Unless we have other specific lawful reasons to use this information (such as in an emergency), we only collect, use, and disclose the sensitive personal information that you provide to us when you consent to such collection, use, and disclosure for purposes of applying for and obtaining a grant from ISID. However, you may request that we limit the use or disclosure of your sensitive personal information. You may make a request to limit by one of the methods described above or by clicking the following link: “Limit the Use of My Sensitive Personal Information.”

If you like to make any of the above requests, you can contact us at [email protected] or submit a request using this webform. If you choose to submit a request, you must provide us with enough information to identify you (e.g., your first and last name, email address, and mailing address) and enough specificity on the requested data. If you choose to submit a request, you must provide us with enough information to identify you (e.g., your first and last name, email address, and mailing address) and enough specificity on the requested data. We will only use the information we receive to respond to your request. We will not be able to disclose information or comply with your request if we cannot verify that the person making the request is the person about whom we collected information, or someone authorized to act on such person’s behalf. We will verify your request by comparing the information you provide with the information we have on you and, if your request is submitted by an authorized agent, we will require you to provide signed, written permission for such agent to act on your behalf.

We may not, and will not, treat you differently because of your Consumer Request activity. As a result of your Consumer Request activity, we may not and will not deny goods or services to you; charge different rates for goods or services; provide a different level quality of goods or services; or suggest any of the preceding will occur. However, we can and may offer a different price, rate, level, quality, or selection of goods or services to you.

Personal information or “personal data” means “information that is linked or reasonably linkable to an identified individual or an identifiable individual.” “Personal data” does not include deidentified data or publicly available information.

• Request to Access. You may submit a request to confirm or to obtain a copy of or access to the personal data that we have collected on you including what the data is, how it’s been used, and who it’s been disclosed to. Your personal data may no longer be available because it has been destroyed, erased, or made anonymous in accordance with our data retention policies in which case we will provide you with the reasons why the personal data no longer exists where possible. 
• Request to Correct. You may correct or update your personal data at any time by logging into your account or by contacting us.
• Request to Delete. You may request that we delete the personal data that you have provided to us. We will delete your personal data from our records and direct any service providers to do the same unless retention is required by law. 
• Request to Opt-Out. You may submit a request to opt out of the sale of your personal data. We do not sell, rent, or lease your personal data to third parties and do not process your personal data for targeted advertising or consumer profiling.
• Appeal. If we notify you that no action is to be taken in response to your request to access, correct, delete, or opt-out, you may appeal this decision by contacting us within 30 days with the reason why you believe further action should be taken. If you are not satisfied with the result of the appeal, you may contact the Montana Attorney General.
• Withdraw Consent for Your Sensitive Personal Information. Unless we have other specific lawful reasons to use this information (such as in an emergency), we only collect, use, and disclose the sensitive personal information that you provide to us when you consent to such collection, use, and disclosure for purposes of applying for and obtaining a grant from ISID. However, you may request that we limit the use or disclosure of your sensitive personal information. You may make a request to limit by one of the methods described above or by clicking the following link: “Limit the Use of My Sensitive Personal Information.”

If you like to make any of the above requests, you can contact us at [email protected] or submit a request using this webform. If you choose to submit a request, you must provide us with enough information to identify you (e.g., your first and last name, email address, and mailing address) and enough specificity on the requested data. If you choose to submit a request, you must provide us with enough information to identify you (e.g., your first and last name, email address, and mailing address) and enough specificity on the requested data. We will only use the information we receive to respond to your request. We will not be able to disclose information or comply with your request if we cannot verify that the person making the request is the person about whom we collected information, or someone authorized to act on such person’s behalf. We will verify your request by comparing the information you provide with the information we have on you and, if your request is submitted by an authorized agent, we will require you to provide signed, written permission for such agent to act on your behalf.

We may not, and will not, treat you differently because of your Consumer Request activity. As a result of your Consumer Request activity, we may not and will not deny goods or services to you; charge different rates for goods or services; provide a different level quality of goods or services; or suggest any of the preceding will occur. However, we can and may offer a different price, rate, level, quality, or selection of goods or services to you.

Personal information or “personal data” means “information that is linked or reasonably linkable to an identified individual or an identifiable individual” and includes pseudonymous data when such data is used with additional information. “Personal data” does not include deidentified data or publicly available information.

• Request to Access. You may submit a request to confirm or to obtain a copy of or access to the personal data that we have collected on you including what the data is, how it’s been used, and who it’s been disclosed to. Your personal data may no longer be available because it has been destroyed, erased, or made anonymous in accordance with our data retention policies in which case we will provide you with the reasons why the personal data no longer exists where possible. 
• Request to Correct. You may correct or update your personal data at any time by logging into your account or by contacting us.
• Request to Delete. You may request that we delete the personal data that you have provided to us. We will delete your personal data from our records and direct any service providers to do the same unless retention is required by law. 
• Requests to Opt-Out.  Unless we have other specific lawful reasons to use this information (such as in an emergency), we only collect, use, and disclose the sensitive personal information that you provide to us when you consent to such collection, use, and disclosure for purposes of applying for and obtaining a grant from ISID. However, you may request that we limit the use or disclosure of your sensitive personal information. You may make a request to limit by one of the methods described above or by clicking the following link: “Limit the Use of My Sensitive Personal Information.” You may also submit a request to opt out of the sale of your personal data; however, we do not sell, rent, or lease your personal data to third parties and do not process your personal data for targeted advertising or consumer profiling. We further do not collect personal data through the operation of a voice recognition or facial recognition feature; however, you may also opt out of such collection in the event we do use such features.
• Appeal. If we notify you that no action is to be taken in response to your request to access, correct, delete, or opt-out, you may appeal this decision by contacting us within 30 days with the reason why you believe further action should be taken. If you are not satisfied with the result of the appeal, you may contact the Florida Attorney General.

If you like to make any of the above requests, you can contact us at [email protected] or submit a request using this webform. If you choose to submit a request, you must provide us with enough information to identify you (e.g., your first and last name, email address, and mailing address) and enough specificity on the requested data. If you choose to submit a request, you must provide us with enough information to identify you (e.g., your first and last name, email address, and mailing address) and enough specificity on the requested data. We will only use the information we receive to respond to your request. We will not be able to disclose information or comply with your request if we cannot verify that the person making the request is the person about whom we collected information, or someone authorized to act on such person’s behalf. We will verify your request by comparing the information you provide with the information we have on you and, if your request is submitted by an authorized agent, we will require you to provide signed, written permission for such agent to act on your behalf.

We may not, and will not, treat you differently because of your Consumer Request activity. As a result of your Consumer Request activity, we may not and will not deny goods or services to you; charge different rates for goods or services; provide a different level quality of goods or services; or suggest any of the preceding will occur. However, we can and may offer a different price, rate, level, quality, or selection of goods or services to you.

Personal information or “personal data” means “information that is linked or reasonably linkable to an identified individual or an identifiable individual” and includes pseudonymous data when such data is used with additional information. “Personal data” does not include deidentified data or publicly available information.

• Request to Access. You may submit a request to confirm or to obtain a copy of or access to the personal data that we have collected on you including what the data is, how it’s been used, and who it’s been disclosed to. Your personal data may no longer be available because it has been destroyed, erased, or made anonymous in accordance with our data retention policies in which case we will provide you with the reasons why the personal data no longer exists where possible. 
• Request to Correct. You may correct or update your personal data at any time by logging into your account or by contacting us.
• Request to Delete. You may request that we delete the personal data that you have provided to us. We will delete your personal data from our records and direct any service providers to do the same unless retention is required by law. 
• Request to Opt-Out. You may submit a request to opt out of the sale of your personal data. We do not sell, rent, or lease your personal data to third parties and do not process your personal data for targeted advertising or consumer profiling.
• Appeal. If we notify you that no action is to be taken in response to your request to access, correct, delete, or opt-out, you may appeal this decision by contacting us within 30 days with the reason why you believe further action should be taken. If you are not satisfied with the result of the appeal, you may contact the Texas Attorney General.
• Withdraw Consent for Your Sensitive Personal Information. Unless we have other specific lawful reasons to use this information (such as in an emergency), we only collect, use, and disclose the sensitive personal information that you provide to us when you consent to such collection, use, and disclosure for purposes of applying for and obtaining a grant from ISID. However, you may request that we limit the use or disclosure of your sensitive personal information. You may make a request to limit by one of the methods described above or by clicking the following link: “Limit the Use of My Sensitive Personal Information.”

If you like to make any of the above requests, you can contact us at [email protected] or submit a request using this webform. If you choose to submit a request, you must provide us with enough information to identify you (e.g., your first and last name, email address, and mailing address) and enough specificity on the requested data. If you choose to submit a request, you must provide us with enough information to identify you (e.g., your first and last name, email address, and mailing address) and enough specificity on the requested data. We will only use the information we receive to respond to your request. We will not be able to disclose information or comply with your request if we cannot verify that the person making the request is the person about whom we collected information, or someone authorized to act on such person’s behalf. We will verify your request by comparing the information you provide with the information we have on you and, if your request is submitted by an authorized agent, we will require you to provide signed, written permission for such agent to act on your behalf.

We may not, and will not, treat you differently because of your Consumer Request activity. As a result of your Consumer Request activity, we may not and will not deny goods or services to you; charge different rates for goods or services; provide a different level quality of goods or services; or suggest any of the preceding will occur. However, we can and may offer a different price, rate, level, quality, or selection of goods or services to you.

Personal information or “personal data” means “data, derived data or a unique identifier that is linked to or is reasonably linkable to a consumer or to a device that identifies, is linked to or is reasonably linkable to one or more consumers.” “Personal data” does not include deidentified data or publicly available information.

• Request to Access. You may submit a request to confirm or to obtain a copy of or access to the personal data that we have collected on you including what the data is, how it’s been used, and who it’s been disclosed to. Your personal data may no longer be available because it has been destroyed, erased, or made anonymous in accordance with our data retention policies in which case we will provide you with the reasons why the personal data no longer exists where possible. 
• Request to Correct. You may correct or update your personal data at any time by logging into your account or by contacting us.
• Request to Delete. You may request that we delete the personal data that you have provided to us. We will delete your personal data from our records and direct any service providers to do the same unless retention is required by law. 
• Request to Opt-Out. You may submit a request to opt out of the sale of your personal data. We do not sell, rent, or lease your personal data to third parties and do not process your personal data for targeted advertising or consumer profiling.
• Appeal. If we notify you that no action is to be taken in response to your request to access, correct, delete, or opt-out, you may appeal this decision by contacting us within 30 days with the reason why you believe further action should be taken. If you are not satisfied with the result of the appeal, you may contact the Oregon Attorney General.
• Withdraw Consent for Your Sensitive Personal Information. Unless we have other specific lawful reasons to use this information (such as in an emergency), we only collect, use, and disclose the sensitive personal information that you provide to us when you consent to such collection, use, and disclosure for purposes of applying for and obtaining a grant from ISID. However, you may request that we limit the use or disclosure of your sensitive personal information. You may make a request to limit by one of the methods described above or by clicking the following link: “Limit the Use of My Sensitive Personal Information.”

If you like to make any of the above requests, you can contact us at [email protected] or submit a request using this webform. If you choose to submit a request, you must provide us with enough information to identify you (e.g., your first and last name, email address, and mailing address) and enough specificity on the requested data. If you choose to submit a request, you must provide us with enough information to identify you (e.g., your first and last name, email address, and mailing address) and enough specificity on the requested data. We will only use the information we receive to respond to your request. We will not be able to disclose information or comply with your request if we cannot verify that the person making the request is the person about whom we collected information, or someone authorized to act on such person’s behalf. We will verify your request by comparing the information you provide with the information we have on you and, if your request is submitted by an authorized agent, we will require you to provide signed, written permission for such agent to act on your behalf.

We may not, and will not, treat you differently because of your Consumer Request activity. As a result of your Consumer Request activity, we may not and will not deny goods or services to you; charge different rates for goods or services; provide a different level quality of goods or services; or suggest any of the preceding will occur. However, we can and may offer a different price, rate, level, quality, or selection of goods or services to you.

Personal information or “personal data” means “information that is linked or reasonably linkable to an identified individual or an identifiable individual.” “Personal data” does not include deidentified data or publicly available information.

• Request to Access. You may submit a request to confirm or to obtain a copy of or access to the personal data that we have collected on you including what the data is, how it’s been used, and who it’s been disclosed to. Your personal data may no longer be available because it has been destroyed, erased, or made anonymous in accordance with our data retention policies in which case we will provide you with the reasons why the personal data no longer exists where possible. 
• Request to Correct. You may correct or update your personal data at any time by logging into your account or by contacting us.
• Request to Delete. You may request that we delete the personal data that you have provided to us. We will delete your personal data from our records and direct any service providers to do the same unless retention is required by law. 
• Request to Opt-Out. You may submit a request to opt out of the sale of your personal data. We do not sell, rent, or lease your personal data to third parties and do not process your personal data for targeted advertising, consumer profiling, or automated decisionmaking.
• Appeal. If we notify you that no action is to be taken in response to your request to access, correct, delete, or opt-out, you may appeal this decision by contacting us within 30 days with the reason why you believe further action should be taken. If you are not satisfied with the result of the appeal, you may contact the Delaware Attorney General.
• Withdraw Consent for Your Sensitive Personal Information. Unless we have other specific lawful reasons to use this information (such as in an emergency), we only collect, use, and disclose the sensitive personal information that you provide to us when you consent to such collection, use, and disclosure for purposes of applying for and obtaining a grant from ISID. However, you may request that we limit the use or disclosure of your sensitive personal information. You may make a request to limit by one of the methods described above or by clicking the following link: “Limit the Use of My Sensitive Personal Information.”

If you like to make any of the above requests, you can contact us at [email protected] or submit a request using this webform. If you choose to submit a request, you must provide us with enough information to identify you (e.g., your first and last name, email address, and mailing address) and enough specificity on the requested data. If you choose to submit a request, you must provide us with enough information to identify you (e.g., your first and last name, email address, and mailing address) and enough specificity on the requested data. We will only use the information we receive to respond to your request. We will not be able to disclose information or comply with your request if we cannot verify that the person making the request is the person about whom we collected information, or someone authorized to act on such person’s behalf. We will verify your request by comparing the information you provide with the information we have on you and, if your request is submitted by an authorized agent, we will require you to provide signed, written permission for such agent to act on your behalf.

We may not, and will not, treat you differently because of your Consumer Request activity. As a result of your Consumer Request activity, we may not and will not deny goods or services to you; charge different rates for goods or services; provide a different level quality of goods or services; or suggest any of the preceding will occur. However, we can and may offer a different price, rate, level, quality, or selection of goods or services to you.

Personal information or “personal data” means “any information that is linked or reasonably linkable to an identified or identifiable natural person.” “Personal data” does not include de-identified data or publicly available information.

• Request to Access. You may submit a request to confirm whether we are processing your personal data or to obtain a copy of or access to the personal data that we have collected on you including what the data is, how it’s been used, and who it’s been disclosed to. Your personal data may no longer be available because it has been destroyed, erased, or made anonymous in accordance with our data retention policies in which case we will provide you with the reasons why the personal data no longer exists where possible.
• Request to Correct. You may correct or update your personal data at any time by logging into your account or by contacting us.
• Request to Delete. You may request that we delete the personal data provided by or obtained about you. We will delete your personal data from our records and direct any service providers to do the same unless retention is required by law.
• Request to Opt-Out. You may submit a request to opt out of the sale of your personal data as well as its processing for targeted advertising or consumer profiling. Note that due to the nature of the Services we may not be able to provide all features of the Service if you opt out of our processing of your information for profiling purposes. 
• Appeal. If we notify you that no action is to be taken in response to your request to access, correct, delete, or opt-out, you may appeal this decision by contacting us within 30 days with the reason why you believe further action should be taken. If you are not satisfied with the result of the appeal, you may contact the Kentucky Attorney General or submit a complaint online at https://www.ag.ky.gov/about/Office-Divisions/OCP/Pages/default.aspx.
• Withdraw Consent for Your Sensitive Personal Information. You may withdraw your consent to any use or disclosure of your personal sensitive information.

If you’d like to make any of the above requests, you can contact us at [email protected] or submit a request using this webform. If you choose to submit a request, you must provide us with enough information to identify you and enough specificity on the requested data. We will only use the information we receive to respond to your request. We will not be able to disclose information or comply with your request if we cannot verify that the person making the request is the person about whom we collected information, or someone authorized to act on such person’s behalf. We will verify your request by comparing the information you provide with the information we have on you and, if your request is submitted by an authorized agent, we will require you to provide signed, written permission for such agent to act on your behalf.

We may not, and will not, treat you differently because of your Consumer Request activity. As a result of your Consumer Request activity, we may not and will not deny goods or services to you; charge different rates for goods or services; provide a different level quality of goods or services; or suggest any of the preceding will occur. However, we can and may offer a different price, rate, level, quality, or selection of goods or services to you. Additionally, features of the Service that require use or processing of personal information may not be available to you if you opt out of such processing.

Personal information or “personal data” means “information that is linked or reasonably linkable to an identified or identifiable individual.” “Personal data” does not include de-identified or publicly available information.

• Request to Access. You may submit a request to confirm or to obtain a copy of or access to the personal data that we have collected on you including what the data is, how it’s been used, and who it’s been disclosed to. Your personal data may no longer be available because it has been destroyed, erased, or made anonymous in accordance with our data retention policies in which case we will provide you with the reasons why the personal data no longer exists where possible.
• Request to Correct. You may correct or update your personal data at any time by logging into your account or by contacting us.
• Request to Delete. You may request that we delete the personal data it has collected on you. We will delete your personal data from our records and direct any service providers to do the same unless retention is required by law.
• Request to Opt-Out. You may submit a request to opt out of the sale of your personal data as well as its processing for targeted advertising or consumer profiling. Note that due to the nature of the Services we may not be able to provide all features of the Service if you opt out of our processing of your information for profiling purposes.
• Right to Data Portability. You may also request that we transfer your personal information to you or another entity, to the extent such transfer is technically feasible.
• Appeal. If we notify you that no action is to be taken in response to your request to access, correct, delete, or opt-out, you may appeal this decision by contacting us within 30 days with the reason why you believe further action should be taken. If you are not satisfied with the result of the appeal, you may contact the Maryland Attorney General.
• Withdraw Consent for Your Sensitive Personal Information. Unless we have other specific lawful reasons to use this information (such as in an emergency), we only collect, use, and disclose Special Category Data for the purposes provided in this Policy or with your consent. You may withdraw this consent and request that we limit the processing of any Special Category Data we have collected at any time.

If you’d like to make any of the above requests, you can contact us at [email protected] or submit a request using this webform. If you choose to submit a request, you must provide us with enough information to identify you and enough specificity on the requested data. We will only use the information we receive to respond to your request. We will not be able to disclose information or comply with your request if we cannot verify that the person making the request is the person about whom we collected information, or someone authorized to act on such person’s behalf. We will verify your request by comparing the information you provide with the information we have on you and, if your request is submitted by an authorized agent, we will require you to provide signed, written permission for such agent to act on your behalf.

We may not, and will not, treat you differently because of your Consumer Request activity. As a result of your Consumer Request activity, we may not and will not deny goods or services to you; charge different rates for goods or services; provide a different level quality of goods or services; or suggest any of the preceding will occur. However, we can and may offer a different price, rate, level, quality, or selection of goods or services to you. Additionally, features of the Service that require use or processing of personal information may not be available to you if you opt out of such processing.

Personal information or “personal data” means “any information that is linked or reasonably linkable to an identified or identifiable natural person.” “Personal data” does not include de-identified data or publicly available information.

• Request to Access. You may submit a request to confirm or to obtain a copy of or access to the personal data that we have collected on you including what the data is, how it’s been used, and who it’s been disclosed to. Your personal data may no longer be available because it has been destroyed, erased, or made anonymous in accordance with our data retention policies in which case we will provide you with the reasons why the personal data no longer exists where possible.
• Request to Correct. You may correct or update your personal data at any time by logging into your account or by contacting us.
• Request to Delete. You may request that we delete the personal data provided by or obtained about you. We will delete your personal data from our records and direct any service providers to do the same unless retention is required by law.
• Request to Opt-Out. You may submit a request to opt out of the sale of your personal data as well as its processing for targeted advertising or consumer profiling. Note that due to the nature of the Services we may not be able to provide all features of the Service if you opt out of our processing of your information for profiling purposes.
• Right to Data Portability. You may also request that we transfer your personal information to you or another entity, to the extent such transfer is technically feasible.
• Appeal. If we notify you that no action is to be taken in response to your request to access, correct, delete, or opt-out, you may appeal this decision by contacting us within 30 days with the reason why you believe further action should be taken. If you are not satisfied with the result of the appeal, you may contact the Minnesota Attorney General or submit a complaint online at https://www.ag.state.mn.us/Office/Complaint.asp.
• Withdraw Consent for Your Sensitive Personal Information. You may withdraw your consent to any use or disclosure of your personal sensitive information.

If you’d like to make any of the above requests, you can contact us at [email protected] or submit a request using this webform. If you choose to submit a request, you must provide us with enough information to identify you and enough specificity on the requested data. We will only use the information we receive to respond to your request. We will not be able to disclose information or comply with your request if we cannot verify that the person making the request is the person about whom we collected information, or someone authorized to act on such person’s behalf. We will verify your request by comparing the information you provide with the information we have on you and, if your request is submitted by an authorized agent, we will require you to provide signed, written permission for such agent to act on your behalf.

We may not, and will not, treat you differently because of your Consumer Request activity. As a result of your Consumer Request activity, we may not and will not deny goods or services to you; charge different rates for goods or services; provide a different level quality of goods or services; or suggest any of the preceding will occur. However, we can and may offer a different price, rate, level, quality, or selection of goods or services to you. Additionally, features of the Service that require use or processing of personal information may not be available to you if you opt out of such processing.

Personal information or “personal data” means “any information, including sensitive data, that is linked or reasonably linkable to an identified or identifiable individual, and includes pseudonymous data when the data is used by a controller or processor in conjunction with additional information that reasonably links the data to an identified or identifiable individual.” “Personal data” does not include de-identified or publicly available information.

• Request to Access. You may submit a request to confirm or to obtain a copy of or access to the personal data that we have collected on you including what the data is, how it’s been used, and who it’s been disclosed to. Your personal data may no longer be available because it has been destroyed, erased, or made anonymous in accordance with our data retention policies in which case we will provide you with the reasons why the personal data no longer exists where possible.
• Request to Correct. You may correct or update your personal data at any time by logging into your account or by contacting us.
• Request to Delete. You may request that we delete the personal data it has collected on you. We will delete your personal data from our records and direct any service providers to do the same unless retention is required by law.
• Request to Opt-Out. You may submit a request to opt out of the sale of your personal data as well as its processing for targeted advertising or consumer profiling. Note that due to the nature of the Services we may not be able to provide all features of the Service if you opt out of our processing of your information for profiling purposes.
• Right to Data Portability. You may also request that we transfer your personal information to you or another entity, to the extent such transfer is technically feasible.
• Appeal. If we notify you that no action is to be taken in response to your request to access, correct, delete, or opt-out, you may appeal this decision by contacting us within 30 days with the reason why you believe further action should be taken. If you are not satisfied with the result of the appeal, you may contact the Nebraska Attorney General.
• Withdraw Consent for Your Sensitive Personal Information. Unless we have other specific lawful reasons to use this information (such as in an emergency), we only collect, use, and disclose Special Category Data for the purposes provided in this Policy or with your consent. You may withdraw this consent and request that we limit the processing of any Special Category Data we have collected at any time.

If you’d like to make any of the above requests, you can contact us at [email protected] or submit a request using this webform. If you choose to submit a request, you must provide us with enough information to identify you and enough specificity on the requested data. We will only use the information we receive to respond to your request. We will not be able to disclose information or comply with your request if we cannot verify that the person making the request is the person about whom we collected information, or someone authorized to act on such person’s behalf. We will verify your request by comparing the information you provide with the information we have on you and, if your request is submitted by an authorized agent, we will require you to provide signed, written permission for such agent to act on your behalf.

We may not, and will not, treat you differently because of your Consumer Request activity. As a result of your Consumer Request activity, we may not and will not deny goods or services to you; charge different rates for goods or services; provide a different level quality of goods or services; or suggest any of the preceding will occur. However, we can and may offer a different price, rate, level, quality, or selection of goods or services to you.

Personal information or “personal data” means “any information that is linked or reasonably linkable to an identified or identifiable individual.” “Personal data” does not include de-identified or publicly available information.

• Request to Access. You may submit a request to confirm or to obtain a copy of or access to the personal data that we have collected on you including what the data is, how it’s been used, and who it’s been disclosed to. Your personal data may no longer be available because it has been destroyed, erased, or made anonymous in accordance with our data retention policies in which case we will provide you with the reasons why the personal data no longer exists where possible.
• Request to Correct. You may correct or update your personal data at any time by logging into your account or by contacting us.
• Request to Delete. You may request that we delete the personal data it has collected on you. We will delete your personal data from our records and direct any service providers to do the same unless retention is required by law.
• Request to Opt-Out. You may submit a request to opt out of the sale of your personal data as well as its processing for targeted advertising or consumer profiling. Note that due to the nature of the Services we may not be able to provide all features of the Service if you opt out of our processing of your information for profiling purposes.
• Right to Data Portability. You may also request that we transfer your personal information to you or another entity, to the extent such transfer is technically feasible.
• Appeal. If we notify you that no action is to be taken in response to your request to access, correct, delete, or opt-out, you may appeal this decision by contacting us within 30 days with the reason why you believe further action should be taken. If you are not satisfied with the result of the appeal, you may contact the New Hampshire Attorney General or submit a complaint online at https://www.doj.nh.gov/consumer/complaints/.
• Withdraw Consent for Your Sensitive Personal Information. You may withdraw your consent to any use or disclosure of your personal sensitive information.

If you’d like to make any of the above requests, you can contact us at  [email protected] or submit a request using this webform. If you choose to submit a request, you must provide us with enough information to identify you and enough specificity on the requested data. We will only use the information we receive to respond to your request. We will not be able to disclose information or comply with your request if we cannot verify that the person making the request is the person about whom we collected information, or someone authorized to act on such person’s behalf. We will verify your request by comparing the information you provide with the information we have on you and, if your request is submitted by an authorized agent, we will require you to provide signed, written permission for such agent to act on your behalf.

We may not, and will not, treat you differently because of your Consumer Request activity. As a result of your Consumer Request activity, we may not and will not deny goods or services to you; charge different rates for goods or services; provide a different level quality of goods or services; or suggest any of the preceding will occur. However, we can and may offer a different price, rate, level, quality, or selection of goods or services to you. Additionally, features of the Service that require use or processing of personal information may not be available to you if you opt out of such processing.

Personal information or “personal data” means “any information that is linked or reasonably linkable to an identified or identifiable person.” “Personal data” does not include de-identified or publicly available information.

• Request to Access. You may submit a request to confirm or to obtain a copy of or access to the personal data that we have collected on you including what the data is, how it’s been used, and who it’s been disclosed to. Your personal data may no longer be available because it has been destroyed, erased, or made anonymous in accordance with our data retention policies in which case we will provide you with the reasons why the personal data no longer exists where possible.
• Request to Correct. You may correct or update your personal data at any time by logging into your account or by contacting us.
• Request to Delete. You may request that we delete the personal data it has collected on you. We will delete your personal data from our records and direct any service providers to do the same unless retention is required by law.
• Request to Opt-Out. You may submit a request to opt out of the sale of your personal data as well as its processing for targeted advertising or consumer profiling. Note that due to the nature of the Services we may not be able to provide all features of the Service if you opt out of our processing of your information for profiling purposes.
• Right to Data Portability. You may also request that we transfer your personal information to you or another entity, to the extent such transfer is technically feasible.
• Appeal. If we notify you that no action is to be taken in response to your request to access, correct, delete, or opt-out, you may appeal this decision by contacting us within 30 days with the reason why you believe further action should be taken. If you are not satisfied with the result of the appeal, you may contact the New Jersey Attorney General or submit a complaint online at: https://www.njconsumeraffairs.gov/Pages/Consumer-Complaints.aspx
• Withdraw Consent for Your Sensitive Personal Information. You may withdraw your consent to any use or disclosure of your personal sensitive information.

If you’d like to make any of the above requests, you can contact us at  [email protected] or submit a request using this webform. If you choose to submit a request, you must provide us with enough information to identify you and enough specificity on the requested data. We will only use the information we receive to respond to your request. We will not be able to disclose information or comply with your request if we cannot verify that the person making the request is the person about whom we collected information, or someone authorized to act on such person’s behalf. We will verify your request by comparing the information you provide with the information we have on you and, if your request is submitted by an authorized agent, we will require you to provide signed, written permission for such agent to act on your behalf.

We may not, and will not, treat you differently because of your Consumer Request activity. As a result of your Consumer Request activity, we may not and will not deny goods or services to you; charge different rates for goods or services; provide a different level quality of goods or services; or suggest any of the preceding will occur. However, we can and may offer a different price, rate, level, quality, or selection of goods or services to you. Additionally, features of the Service that require use or processing of personal information may not be available to you if you opt out of such processing.

Personal information or “personal data” means “any information that is linked or reasonably linkable to an identified or identifiable individual.” “Personal data” does not include de-identified data or publicly available information.

• Request to Access. You may submit a request to confirm or to obtain a copy of or access to the personal data that we have collected on you including what the data is, how it’s been used, and who it’s been disclosed to. Your personal data may no longer be available because it has been destroyed, erased, or made anonymous in accordance with our data retention policies in which case we will provide you with the reasons why the personal data no longer exists where possible.
• Request to Correct. You may correct or update your personal data at any time by logging into your account or by contacting us.
• Request to Delete. You may request that we delete the personal data provided by or obtained about you. We will delete your personal data from our records and direct any service providers to do the same unless retention is required by law.
• Request to Opt-Out. You may submit a request to opt out of the sale of your personal data as well as its processing for targeted advertising or consumer profiling. Note that due to the nature of the Services we may not be able to provide all features of the Service if you opt out of our processing of your information for profiling purposes.
• Right to Data Portability. You may also request that we transfer your personal information to you or another entity, to the extent such transfer is technically feasible.
• Appeal. If we notify you that no action is to be taken in response to your request to access, correct, delete, or opt-out, you may appeal this decision by contacting us within 30 days with the reason why you believe further action should be taken. If you are not satisfied with the result of the appeal, you may contact the Rhode Island Attorney General or submit a complaint online at https://riag.ri.gov/forms/consumer-complaint.
• Withdraw Consent for Your Sensitive Personal Information. You may withdraw your consent to any use or disclosure of your personal sensitive information.

If you’d like to make any of the above requests, you can contact us at [email protected] or submit a request using this webform. If you choose to submit a request, you must provide us with enough information to identify you and enough specificity on the requested data. We will only use the information we receive to respond to your request. We will not be able to disclose information or comply with your request if we cannot verify that the person making the request is the person about whom we collected information, or someone authorized to act on such person’s behalf. We will verify your request by comparing the information you provide with the information we have on you and, if your request is submitted by an authorized agent, we will require you to provide signed, written permission for such agent to act on your behalf.

We may not, and will not, treat you differently because of your Consumer Request activity. As a result of your Consumer Request activity, we may not and will not deny goods or services to you; charge different rates for goods or services; provide a different level quality of goods or services; or suggest any of the preceding will occur. Additionally, features of the Service that require use or processing of personal information may not be available to you if you opt out of such processing.

If you would like to submit a Data Subject Request, you can contact us at [email protected]. If you choose to submit a Data Subject Request, you must provide us with enough information to identify you and enough specificity on the requested data. We will only use the information we receive to respond to your request. We will not be able to disclose information if it cannot verify that the person making the Data Subject Request is the person about whom we collected information, or someone authorized to act on such person’s behalf. Please specify clearly which information you would like us to provide you with, review, amend, stop processing, or delete.

“Personal data” means any information relating to an identified or identifiable natural person. 

1. Request to Access and Data Portability. You may request a copy of your personal data shared with us as well as confirmation as to whether or not personal data concerning you is being processed, access to your personal data, and information on the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipient to whom the personal data have been or will be disclosed, and the period of time the data will be stored. We may charge a reasonable fee to cover the administrative costs of providing you with a copy of your personal data.
2. Request to Rectify or Complete. If you notify us, or we otherwise become aware, that the personal data we hold is inaccurate, we will not use it, and will not allow others to use it, until it is corrected. You can ask us to correct or complete our record of your personal data by contacting us at any time. To the extent possible, we will inform anyone who has received your personal data of any corrections.
3. Request for Erasure. You may, in certain limited circumstances where the processing is not necessary in the context of the services we provide to you, ask to have the personal data we directly or indirectly process deleted or removed.  If the request is founded, we will try to do so promptly, and, to the extent possible, will inform anyone who has received your personal data of your request.
4. Request for Restriction of Processing. You may request that we limit the way in which we process your personal data where (i) you contest the accuracy of the personal data we have for you, (ii) you believe our processing of your personal data is unlawful (but you oppose the erasure of your personal data and prefer that our processing be restricted instead), (iii) we no longer need your personal data but you require such personal data for the establishment, exercise or defense of legal claims or (iv) you have objected to our processing pending the verification of our legitimate grounds for processing. If the request is founded, we will try to do so promptly, and, to the extent possible, will inform anyone who has received your personal data of your request.
5. Request for Data Portability and Transfer. You may request to receive a copy of your personal data, and have it transferred to another controller, where technically feasible, in certain limited circumstances, where a) you provided the data to us, b) our processing is based on your consent or is necessary to fulfill a contract with you, and c) our processing is automated. We may refuse your request if these criteria are not met.
6. Objection to Processing. You have the right to object, on grounds relating to your particular situation, at any time to processing of your personal data. If we have sufficiently compelling legitimate grounds for processing your personal data, or we need your data to establish, exercise or defend legal claims, we may continue to process it. Otherwise, we will stop using your personal data. You may also object at any time to your personal data being processed for direct marketing, and we will stop processing the data for such purposes.
7. Withdrawal of Consent to Processing. Where we have relied on your consent as the legal grounds for processing, you may withdraw your consent at any time. Withdrawal does not invalidate the consent-based processing that occurred prior to withdrawal.
8. Automated Individual Decision-making. We do not currently engage in automated individual decision-making. However, in the event we ever do so, we will inform you of such change and you may request not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects that concern you or that similarly significantly affect you, except were the automated individual decision-making is necessary for entering into, or the performance of, a contract between you and us; is authorized by law; or is based on your explicit consent.

You may contact us at any time where you believe that we are in breach of data protection laws or where you wish to make a complaint about our data processing. Furthermore, if you believe that our processing of your personal data is in breach of data protection laws, you have the right to lodge a complaint with the relevant data protection supervisory authority (i.e., in the U.K. or Member State of your habitual residence, place of work or place of the alleged infringement), if you are of the opinion that any of your personal data is processed in a manner constituting an infringement of the U.K. or E.U. GDPR or where you believe that we have not resolved an issue you have raised with us.

If you have any further questions, please contact us by email at [email protected].